Telephone

QRS won the MRS Operations Award (Telephone) in 2016. We conduct 30,000+ B2B and 20,000+ Consumer telephone surveys a year. Studies we undertake include:

  • Customer satisfaction & experience.
  • Brand awareness & evaluation.
  • Proof of concept.
  • Tracking surveys.
  • Syndicated surveys.

    Contact us

    QRS has the expertise to deliver to your complete satisfaction every time through:

    • A 70 station CATI call centre based at our UK HQ.
    • Director led project management team.
    • Experienced recruiter, B2B & consumer teams who understand they represent the client's brand.
    • Mixed mode ConfirmIt Horizons software.
    • Client access to real time data.
    • Multi language capabilities.
    • Multi point data checks and fast turnaround of data.
    • Interviewers trained and monitored in accordance with ISO 20252:2012 and ISO 9001:2008 standards.

    Our services

    At QRS we offer a full range of award-winning services meaning we're able to carry out projects from collection of data, to compilation and analysis.

    Are you ready to work with us?

    Contact us