Rollover for more information

Business/Consumer
CATI/CAWI – using Confirmit software
Group/Depth recruitment

Retail/Event interviewing
Hall tests
In home
Street/centre interviews
Postcode intercepts

Input at any stage:
Questionnaire design
Moderation
Analysis/reporting

Focus groups
Depths/triads
Consumer insights
Fast turnaround

State-of-the-art online surveying, as complex or as simple as you need it to be

We undertake
over 17,000 financial
B2B CATI interviews a year.

Sector Expertise

What could QRS do for you? Please find below a small selection of recent projects which give an idea of the range of work we can undertake. Please get in touch if you wish to discuss any in more detail.

Financial & banking

QRS has wide-ranging experience in this sector, undertaking surveys among businesses about a variety of subjects including lending, factoring, employee benefits, business banking and insurance. Specific examples include:

The Charterhouse UK Business Banking Survey

We interview 17,000 financial decision-makers annually from a cross-section of UK businesses, from start-ups through to the largest corporate entities. We provide full data tables quarterly, specific digital recordings and additional qualitative recruitment.

Study of the Mortgage Market

1,600 x 20-minute interviews with IFAs across the UK each year, as part of an ongoing tracking study.

Customer Dissatisfaction Study

Conducting interviews among consumers who had made a complaint to their financial provider to understand if and how it had been resolved from the client’s perspective.

Sport & leisure

UK Equine Survey

For the second time, we were commissioned to conduct 1,500 interviews among professional and leisure riders across the UK to provide the data to define the current UK equine market.

IT/telecoms

With a database of around 1,000 IT/telecoms professionals we are able to recruit for focus groups and depth interviews with respondents from the smallest companies through to the largest corporate entities.

In addition, we have experience of conducting surveys among IT professionals across a range of subject areas including sponsorship, product usage, product and technical understanding.

Retail

Shopper surveys

We conduct a number of studies each year among consumers, targeted by specific postcodes, to establish their shopping behaviour and patterns to enable various retailers/shopping centres to maximise their offering or location.

Healthcare

We have undertaken numerous CATI surveys involving up to 6,000 interviews for a range of NHS bodies/trusts and private health providers, covering subjects such as general health, new care initiatives, cancer and care of the elderly. We have also conducted postal studies, involving up to 40,000 mail outs on a single project, amongst patients, relatives and healthcare professionals.