QRS won the MRS Operations Award (Telephone) in 2016 and 2018. We conduct 30,000+ B2B and 20,000+ Consumer telephone surveys a year. Studies we undertake include:
- Customer satisfaction & experience.
- Brand awareness & evaluation.
- Proof of concept.
- Tracking surveys.
- Syndicated surveys.
QRS has the expertise to deliver to your complete satisfaction every time through:
- A 70 station CATI call centre based at our UK HQ.
- Director led project management team.
- Experienced recruiter, B2B & consumer teams who understand they represent the client's brand.
- Mixed mode ConfirmIt Horizons software.
- Client access to real time data.
- Multi language capabilities.
- Multi point data checks and fast turnaround of data.
- Interviewers trained and monitored in accordance with ISO 20252:2012 and ISO 9001:2008 standards.
At QRS we offer a full range of award-winning services meaning we're able to carry out projects from collection of data, to compilation and analysis.